Blown Away Salon & Co.

Appointment Cancellation & Deposit Policy We understand that life happens and unexpected situations may arise. For all services that require a deposit—including color services, perms, hair extensions, and similar treatments—the following policy applies: • Loyalty Program Members & Repeat Clients: As a valued part of our Client Loyalty Program, you are eligible for one waived cancellation fee per 12-month period. If you cancel an appointment without providing at least 48 hours’ notice, your deposit can be transferred to a rescheduled appointment one time during that period. All deposits are non refundable only transferable to a qualifying rescheduled appointment.  • New Clients: Some services will require a card on file. Cancellations made with less than 48 hours’ notice will result in the forfeiture of your deposit. A new deposit will be required to book another appointment. Cancellations less than 48 hours will be charged 50% of the total service. Less than 24 hours and No show clients will be charged 100% of the total service. If you paid a deposit your deposit amount will be subtracted from the total cancellation fee charged. We kindly ask that you provide as much notice as possible if you need to cancel or reschedule. This helps us accommodate other clients and manage our schedule more efficiently. Thank you for your understanding and support. Please read thoroughly and by checking the box below you have acknowledged and agreed to the contracted terms of our cancellation policy